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“Rise of the Machines”: Is Human Customer Service on the Endangered Species List?
Is replacing customer service entirely with AI possible? Can AI deliver excellent customer service?
Patrick Sandefur
Mar 17, 20236 min read
Customer Service & Running 100 Miles. How "Failure is Success in Progress"
How to deliver exceptional customer service and build customer loyalty by turning adversity to advantage.
Patrick Sandefur
Nov 11, 20216 min read
Why Company Silos Create Customer Dissatisfaction
Why Company Silos Create Customer Dissatisfaction.
Patrick Sandefur
Dec 21, 20204 min read
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