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Patrick Sandefur
Aug 25, 20227 min read
8 Steps to Turn Angry Customers into Raving Fans!
Here are 8 steps that your customer service team can take to turn angry customers into raving fans!


Patrick Sandefur
Sep 22, 20216 min read
7 Key Customer Service Skills that Drive Customer Loyalty
It is mission critical to optimize customer service performance. Here are 7 key customer service skills necessary to drive customer loyalty.


Patrick Sandefur
May 12, 20215 min read
4 Step Program on How to Engage and Retain Key Service Employees
Employee retention is a challenge! Here's a 4-step program on how to engage, retain and recruit key talent.


Patrick Sandefur
Sep 22, 20203 min read
4 Steps to Reducing Call Center Turnover Rates
4 Steps to reducing call center turnover rates and increasing employee retention rate.
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