Introducing Elevate Running, an online coaching, training and mentoring service that will help you to achieve your running and racing goals

Running is a lifestyle. It complements staying healthy both physically and mentally.

How to go from desk potato to a happy, healthy, productive runner in 4 simple steps.

Here are 7 steps you can take to deliver exceptional customer service to meet or exceed your customers' expectations!

How to deliver exceptional customer service and build customer loyalty by turning adversity to advantage.

Exceptional customer service exceeds customer expectations and sets your company apart as a business partner and not just another supplier.

What does marathoning and mindfulness have in common with customer service? Actually, quite a bit!

A successful customer service plan starts with bold, but realistic goals, a good plan, flawless execution, and the ability to improvise.

My Dad, his dream, and my exceptional customer experience running The Boston Marathon!